What do customers want? Behavioural shifts post lockdown
23/07/2020
Consumer behaviour – how people consume, and use goods and services are impacted by a...
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Fuel Forecourt Retail Market – KPMG
15/07/2020
In May 2020 KPMG released an extensive body of work addressing the challenges, impacts of...
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Omnichannel strategy and its role for brands in the new normal
09/07/2020
What is omnichannel? Omnichannel retail is immersive and puts the customer, not your product, at the...
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Apple updates – what it means for your loyalty app
25/06/2020
This week Apple revealed iOS 14, during a digital conference with 6,000 developers in San...
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How to build trust and deliver a good customer experience digitally
21/05/2020
In recent times, we have seen a rise in digital usage for everything from socialising...
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How Instagram new features help businesses with customer engagement
13/05/2020
Social media marketing is crucial for businesses in today's climate. Instagram, the social media platform,...
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App-based Loyalty programs: FordPass rewards
28/01/2020
There are over five billion mobile users in the world, with global internet penetration standing...
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Loyalty Program Trends 2020 – Get ahead of the crowd
30/10/2019
1.Omnichannel Programs Are KeyMore and more brands are adopting omnichannel-based loyalty programs, which are proving...
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Integrated Loyalty Software and your Business Ecosystem
09/10/2019
In the digital world, businesses have a multi-faceted "ecosystem". In this article, we are...
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Millennial parents, their impact on the next generation and what it means for Loyalty
30/08/2019
Millennial parents are changing the way they raise their children compared to previous generations....
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