Easy to use CRM solution for our loyalty programme
Lots of really cool features have benefited us i.e. club creation, report dashboards are great for highlighting KPIs at a glance. The support we've gotten from the Azpiral team from initial conversation to implantation and continued support has been second to none. I highly recommend them to any business.
Fully integrated solution
The AzpiralPRO is a fully integrated solution. There is a fantastic ability to see our customer behaviour on a daily basis and to drill down into the data, as well as be proactive in sending comms to our customers to deliver offers and drive loyalty.
"Great service and Support"
We’ve always found Azpiral to provide great service and support. The platform is great to track all aspects of our loyalty program with easy to use tools allowing us to engage with our customers. Their KPI reporting is handy to see all our key figures at a glance. It’s a great tool for allowing engagement with our customers and driving loyalty within our business. Allows for customer segmentation, customised rewards and offers to the customer, SMS/email marketing campaigns and integration with our website and APP.
"Easy to use platform"
The loyalty dashboard is super easy to use, as I am not a data analyst, I am a Brand Marketer this helps me big time. Also have had the ability to set up personalised KPI reports that are unique to our needs. Promotions are very easy to set up as well which makes my life easier!
"An Integrated Platform"
We needed a loyalty system that had the capability to integrate to our Epos system, website and with the potential to facilitate app integration. We wanted a system that could capture our customer data to allow us personalise our engagement and reward our customers properly. After extensive research and feedback from businesses already using Azpiral, we decided that the AzpiralPRO platform was the one system that had all the capability required to meet all our needs. When we partnered with Azpiral, we found the Azpiral team extremely professional and very helpful. Particularly in the preparation period leading up to the launch of the programme. We found the installation and set-up of the system by Azpiral to be a very straightforward process. Azpiral provided guidance and advice that proved invaluable in the launch of our programme. I have no hesitation in recommending Azpiral to any business and I am happy to discuss our experience.
"Excellent Loyalty Platform"
Totalhealth Pharmacy Group was looking to introduce a loyalty platform that could be shared across all our member’s independent pharmacies and grow with the business. The pharmacies use a variety of EPOS systems. We launched with Azpiral in 2014 and by now our very successful loyalty platform is operating in over 60 totalhealth pharmacies nationwide with almost 150,000 registered customers. Customers can use their VIP loyalty tag in any participating pharmacy.
"Meaningful customer experience"
Having so many great marketing, sales and analytics tools in one place, makes it easy for us to offer our customers a meaningful customer experience. We needed software that was going to facilitate the planned growth for our business and AzpiralPRO has definitely proven itself. Initially, we launched the loyalty in 17 stores but have since implemented the system across 28 sites with no difficulty. Azpiral have always worked closely with us to ensure we had the support we needed.