AzpiralPRO users can manage all customer data in one place, record customer participation and their responses to promotions and offers through the AzpiralPRO.
The standard CRM customer profile includes contact information, household information, and contact methods, email, SMS and in-app messaging. Simply enter your customer details into the CRM and click save — it’s that easy.
Other profile headings can be added to the customer profile to aid segmentation, for example, you can easily add customised profile questions. The CRM includes a comment section for users to leave notes regarding customers’ accounts.
The CRM promotion section allows users to view all of the promotions available to a specific customer. Using filters, users can view the past, current, future, terminated, club, standard and all promotions available to that customer at any time.
The CRM interactions display a list of communications between a customer and the brand via email, SMS, in-app messaging and web.
The AzpiralPRO CRM tool allows users to manage customer information, nurture customer relationships and aid customer segmentation.