How to use Snapchat to increase customer engagement?
11/10/2017
Snapchat was launched in 2011. Originally viewed as a silly app that teenagers could send...
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What do your customers really want? Customer Expectations according to Forrester research
26/07/2017
Forrester conducted a survey recently regarding the Future of Retail. The research covered various aspects...
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The 5 latest Loyalty Strategies for 2017
12/07/2017
Traditional loyalty programs like marking paper cards each time a customer makes a purchase, points...
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Top 10 digital technologies for the retail sector-How they work
10/07/2017
Technology has dramatically changed how shoppers research, decide and purchase. The variety of ways shoppers...
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Loyalty strategy: Reward partnerships -Together is better
26/06/2017
Reward Partnerships are a great way for non-customer facing brands or B2B companies to engage...
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Best KPI’s to measure your loyalty program success
21/06/2017
In today's data-driven marketplace, digital technologies make it easy to capture reams of data. However,...
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Future trends: In-store mobile payment
12/06/2017
Mobile payments have had a slow adoption rate across the globe despite extensive mobile device...
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Top three trends in customer service for retailers
07/06/2017
1.Video Social media has become a viable sales platform, customer data resource and customer service tool...
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4 ways to update your loyalty program quickly
05/06/2017
1.The customer is always right. So why not ask them what they want? Conducting a short...
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Future Trend for Retailers-Big Data
31/05/2017
Discussions on big data continue to come up when considering the future of retail. Data...
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